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MARCUS10

FAQs

Product information

How are the models built?

Through 3D printing process and manual post production. Namely painting, sanding.

What is the difference between assembled models and assembly kits?

The assembled models are already completed and ready to be displayed right out of the packaging.

In contrast, assembly kits require manual assembly through a series of relatively simple steps to reach their final form.

This design choice for the kits is motivated by the need to optimize shipping and minimize the risk of damaging more fragile parts of the model during transport.

Can 3D printing perform well in real life?

The yield of 3D printing varies based on several factors, but we can assure you that our 3D models are of high quality.

This is due to the use of excellent printers , optimal configurations and first choice materials .

For premium and resin models , we also implement a meticulous finishing process that includes sanding, painting and particular attention to detail, thus guaranteeing a final result of considerable value.

Purchase and use

Are these products suitable for children?

Our products are primarily intended for an adult audience as collector's items and are not recommended for use by children.

Due to their delicate nature, they can break if dropped.

Additionally, they include small, sharp parts that pose a choking hazard if swallowed. They are created to be admired as display pieces and are not intended to be used as toys.

Are glue and instructions included in the kits?

Yes, for the kit version models both the glue and the instructions necessary for assembly are included.

We do not recommend using Attak while it is better to use gel glue. Given our experience with this type of product, we will include the most suitable glue in the kit for free.

Is it necessary to be an expert in modeling to assemble the kits?

No, our models are also suitable for beginners. It's difficult to make mistakes and the assembly process takes just a few minutes.

Shipping and new arrivals

What does production and shipping times mean?

For our products not immediately available in stock, production only begins after receiving the order, which may take additional working days to complete.

You will find specific details on production times in the descriptive section located at the top below the product images.

Once the production process is complete, we will proceed with shipping. To determine the total time it will take for the product to arrive at your home, you will need to add the production times to the indicated shipping times.

What to do if I live in a country not covered by shipping?

If there is no shipping to your address from the site you can contact us via email spacerocketlab@gmail.com, chat below or telephone 3421654942.

We will try to ship the product to you anyway considering the shipping costs.

Are there any new models coming?

We are always thinking about new models to develop. To ensure you don't miss any, sign up for the newsletter.

If you have proposals on models that you would like in our store you can write to us and we will take your idea into great consideration.

We want to offer the best possible service to our community.